At Linensia Limited (“Linensia,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, linensia.co.uk, or engage with our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, email address, phone number, billing and delivery addresses, and other contact information provided through our website or during consultation bookings.
- Service Information: Details about your styling preferences, body shape, wardrobe, color preferences, and other relevant details provided to us during consultations.
- Payment Information: Credit card or bank details, processed securely through our payment provider for transactions.
- Technical Data: IP address, browser type, device information, and browsing behavior on our website collected through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To Provide Services: We use your personal details to deliver our styling and fashion consulting services, manage your bookings, and customize your experience with us.
- To Process Payments: Your payment information is used to process transactions securely.
- To Improve Our Website and Services: Technical data helps us understand how users interact with our website and improve user experience.
- For Marketing Purposes: With your consent, we may send you updates, newsletters, and promotional offers related to Linensia.
- To Comply with Legal Obligations: We may need to process your information to comply with applicable laws and regulations.
3. Sharing Your Information
Linensia will never sell your personal information. However, we may share your data with third parties in the following cases:
- Service Providers: We may engage trusted third-party service providers (such as payment processors, IT providers, and email services) who assist us in operating our business.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide a better browsing experience. Cookies are small files stored on your device to collect information about your preferences. You may manage or disable cookies in your browser settings, though this may impact your experience on our website.
5. Your Data Protection Rights
Under UK data protection law, you have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Restriction: You may ask us to restrict the processing of your personal data in specific situations.
- Data Portability: You can request that we transfer your data to another organization or directly to you.
- Objection: You may object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us at [contact@linensia.co.uk]. We will respond to requests within one month in accordance with applicable law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only as long as necessary for the purposes set out in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
8. International Transfers
Linensia Limited operates primarily within the UK, but some third-party providers may process data outside the UK. When data is transferred internationally, we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data in compliance with UK regulations.
9. Links to Other Websites
Our website may contain links to third-party websites. Linensia is not responsible for the content or privacy practices of those websites, and we encourage you to review the privacy policies of any external sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you by email or a prominent notice on our website if there are significant changes.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Linensia Limited
Email: [contact@linensia.co.uk]
Trading Address: 341 Wigan Rd, Bolton BL3 5QU
Company Number: 15061346